FAQ
MOST POPULAR QUESTIONS
Who can go on a raft trip?
We welcome most people on our rafting trips, but here are a few important things to keep in mind:
Children Under 5: Unfortunately, children under five can’t participate in our commercial rafting trips. They are too small for the required life jackets and wouldn’t be able to safely self-rescue if they fell out of the raft.
Shoshone Rapids: We generally don’t recommend children under ten raft through the Shoshone Rapids.
Health Considerations: We also don’t recommend rafting if you’re pregnant, have health concerns like heart disease, or cannot participate due to a medical condition.
Your Comfort: Our trips are designed for all abilities and comfort levels. We never want you to feel forced into a situation you’re uncomfortable with.
Important Information and Safety:
Following Instructions: Understanding and following the instructions given by our guides is crucial to ensuring the safety of all participants.
Life Jackets: You must be able to fit into the provided life jacket, which is a requirement for all our trips. The life jackets offered can accommodate most shapes and sizes.
Medical Conditions: If you are pregnant, have a history of heart trouble, or have other medical concerns, please consult your doctor before participating in a rafting trip.
Inherent Risks: As with any outdoor adventure, there are inherent risks. Before your trip, you must sign a waiver acknowledging these risks and releasing us from liability.
Alcohol and Drugs: We do not permit anyone under the influence of alcohol or drugs to participate in our trips. No refunds will be provided in such cases.
Which raft trip is best for us?
Depends on who’s going rafting and what kind of experience you’re looking for. Class I/II rapids are great for families with young children or those who want a more relaxing time on the river. Class II/III trips are perfect for those looking for a blend of action and relaxation. Class III/IV are for true adventure seekers. Whether you are interested in the most popular Glenwood Canyon Half-Day rafting trip, our mellow and Scenic Canyon Half-Day Float, our Full-Day rafting trip, or any of our other awesome Colorado rafting trips, our staff is skilled at helping you choose the best river adventure.
Do I need a reservation?
Reservations are highly recommended. However, we are happy to make last-minute bookings as space allows. If it’s within 24 hours before you’d like to go rafting, call us at 970-404-3022.
What is your reservation policy?
Secure Your Spot: Payment is required to guarantee your space at the time of booking.
Reservations made 7+ days in advance: A 50% deposit is accepted, with the remaining balance due 48 hours before your experience.
Splitting Payment: You can split the cost between members of your group when booking online or by phone.
Group Reservations: Please get in touch with our office for group reservation policies, as they may vary.
How safe is it?
Safety is tops. We only use the highest quality equipment and our staff is fully trained to State of Colorado outfitter and guide standards, including CPR, First Aid, and swiftwater rescue techniques. That said, as with any outdoor adventure experience, some inherent risk is involved.
How do you rate the difficulty of the rapids?
Colorado has a standard rating for whitewater rapids. These vary depending on fluctuating water levels.
Class I – Easy. No significant waves or obstacles.
Class II – Novice. Playful riffles, regular waves, clear passages, and wide channels.
Class III – Intermediate. Moderately difficult rapids with larger irregular waves, and narrow channels. Avoidance of obstacles is required.
Class IV – Difficult. Intense, powerful rapids requiring precise maneuvering, in turbulent waters.
Class V – Extremely difficult. Continuous rapids. Large waves and holes with a steep gradient.
At Defiance, the Scenic Canyon Half-Day Float, Roaring Fork Half-Day, Riverside Picnic Float, and Colorado River Kayak Tour are on Class I and II stretches of river. Our Glenwood Canyon Half-Day, Double Shoshone Rapids, and Full-Day trips include Class III stretches of whitewater.
What should I wear and bring?
Outfit Recommendations for Your Trip:
– For optimal comfort and safety –
Swimwear or lightweight shorts and shirt: Cotton is not recommended as it dries slowly.
Secure Footwear Required: For safety reasons, bare feet and flip-flops are not permitted. Footwear must tie or strap securely on your heels.
Stay Warm & Dry: Complimentary splash jackets, wetsuits, and neoprene booties are available if you’re concerned about getting cold.
– Additional Gear to Consider –
Sun Protection: Wear a hat, sunglasses with a cord, and sunscreen.
Hydration: Bring water with you.
Remember: Leave your towels and change of clothes in your vehicle.
When do I need to arrive?
Get Ready for Your Adventure!
Arrival: Please arrive at least 45 minutes before your scheduled trip time.
Check-In: Head to the Boathouse to check in, confirm payment, ensure you’ve reviewed and signed our Assumption of Risk and Liability Waiver, and gather any necessary gear.
Safety First: Our team will fit you with a lifejacket and provide a comprehensive safety briefing before we head to the river!
What is your cancellation policy?
We have a 24-hour Cancellation Policy.
Notices provided 24 hours or more before your trip will receive a full refund.
Cancellations within 24 hours of your trip are non-refundable.
Group Cancellations:
Group cancellation policies may vary. For details, please contact our office at 970.404.3022 or email info@raftdefiance.com.
What if I need to Reschedule?
We understand plans change. Defiance will do its best to accommodate re-booking requests. There is no additional charge for requests made at least 24 hours before your scheduled trip. For requests made within 24 hours, a $10/person rebooking fee applies. All rescheduling requests are subject to availability. Rescheduled trips are non-refundable.
When is the best time of the season to go rafting?
We offer rafting trips from May through September. Here’s a breakdown of how the season unfolds:
Early Season (May-June):
Big Water: Early to mid-June is the best time to experience higher water levels if you’re looking for the most thrilling ride.
Shoshone Rapids Closures: The Shoshone Rapids may be closed to commercial rafting if the water flow exceeds certain water levels. Additionally, we may have age and ability restrictions at certain water levels during these periods.
Peak Season (July-August):
Hot Weather: July and August can be hot, but the warmer water at this time of the season makes it perfect for a refreshing dip during your trip.
Trip Times: Defiance offers four trip times during peak season: 9 AM, Noon, 1 PM, and 4 PM. Morning trips tend to be less busy and offer the best weather conditions. Mid-day trips are usually the busiest. Late afternoon trips are less crowded but can still be just as hot, with the potential for passing thunderstorms during monsoon season (late July-early August).
Late Season (September):
Ideal Weather: September often has perfect weather for rafting.
Fewer Crowds: You’ll experience less congestion on the river in September.
Wildlife Viewing: Wildlife tends to be more active this time of year.
What is the water temperature?
The water temperature varies as the snow melts. The average temperature ranges from 48°F to 70°F.
Can I bring my camera or phone?
Feel free to bring your phone or camera! Just be aware that it might get wet or even sink to the bottom of the river. Don’t worry if that happens, though – our professional photographers are strategically placed to capture your reaction as we conquer those rapids!
You can also purchase a transparent waterproof lanyard made specifically for phones in our merch store.
Can I reserve my own boat?
Absolutely! We understand you might prefer a more private experience.
Here’s what we offer:
Private Raft Trips: For the Glenwood Canyon Half-Day and Scenic Canyon Half-Day trips, you can reserve a private raft for your group, even though you’re joining other parties on the river and sharing transportation.
Customizable Private Trips: We offer customizable private rafting adventures lasting from two to six hours. These are private from start to finish, with dedicated outfitting and transportation.
Kayaking Options: For our Full-Day trips, we offer inflatable kayaks (duckies) for those who prefer paddling solo. We also offer separate guided kayak tours.
Let us know if you have any questions or would like to learn more about our private and customizable options!
Do you offer group discounts?
We offer discounts on groups of eight or more people. Please call 970-404-3022 for details.
What if it rains?
Rain or shine, we’re ready to raft! We’ve even braved the snow a few times (it was chilly!). For added protection on less-than-ideal weather days, we provide complimentary splash gear.
Should I tip my guide?
Our guides work hard to provide you with a memorable experience. While gratuities are not expected, they are appreciated!
Participant Responsibility
Embrace the Adventure!
While we strive to provide a fantastic rafting experience, remember that nature is unpredictable! The river is a dynamic environment with no set path or guaranteed outcome. This element of surprise is part of the excitement for many, but it also means everyone plays an essential role in keeping our trips safe and fun.
Please take a moment to review our participant responsibilities.
